Outreach and Engagement Coordinator

Gardner, MA

Full Time

SUDS

Entry Level

Outreach and Engagement Coordinator

Alyssa’s Place Peer Recovery Support Center

Building community connections, amplifying recovery voices, and strengthening member engagement.

At GAAMHA’s Alyssa’s Place Peer Recovery Support Center (PRSC), we believe that every person deserves connection, support, and a community that embraces multiple pathways to recovery. The Outreach and Engagement Coordinator (OEC) helps bring that vision to life.

The OEC plays a key role in building relationships across the recovery community, engaging stakeholders, fostering inclusion, and ensuring that members feel welcomed, informed, and empowered. This position strengthens PRSC visibility, expands membership, and supports a vibrant, peer-driven recovery environment.

Position Overview

The Outreach and Engagement Coordinator is responsible for developing relationships with treatment providers, community partners, and advocacy groups while elevating the visibility and impact of Alyssa’s Place. Through outreach, education, social media engagement, and event participation, the OEC helps create meaningful connections and supports the PRSC’s mission of community integration and inclusive recovery support.

Key Responsibilities

Community Outreach & Relationship Building

Develop and maintain relationships with treatment providers, coalitions, advocacy groups, law enforcement, schools, healthcare providers, and other community partners.

Provide clear and accurate information about PRSC programming and the broader recovery community.

Represent Alyssa’s Place at local community meetings, events, and outreach opportunities.

Recovery Education & PRSC Representation

Maintain a strong understanding of the statewide PRSC network, its purpose, and its impact.

Educate community members about the peer participatory process and multiple pathways to recovery.

Network and represent Alyssa’s Place in a manner aligned with GAAMHA’s mission, values, and professional standards.

Marketing, Communications & Social Media

Manage PRSC social media channels (Instagram, Facebook, TikTok, YouTube, Snapchat) and create informative, engaging, and educational content.

Collaborate with PRSC staff and members to develop inclusive, multilingual marketing materials, promotional items, and outreach resources.

Use digital tools (e.g., Canva, Constant Contact) to support consistent and effective messaging.

Engagement, Inclusion & Membership Growth

Develop and implement an assertive outreach plan to engage marginalized communities and underrepresented populations.

Coordinate participation in community resource fairs, events, and volunteer activities alongside the APD and VC.

Train staff, volunteers, and members in best practices for sharing information about PRSC programming, peer support, and personal recovery stories with intention and impact.

Administrative & Technical Support

Coordinate virtual meetings and groups; ensure proper function of equipment and technical platforms.

Attend all required local meetings, trainings, and mandatory staff events.

Perform additional duties as assigned by the Program Director.

Qualifications

Person in long-term recovery (1 year or more) from a substance use disorder.

Comfortable with public speaking, community networking, and representing the recovery community.

Strong oral, written, and computer skills; proficient with Microsoft Office and internet-based tools.

Experience with social media platforms and engagement tools such as Canva and Constant Contact.

Experience in addiction services, communications, marketing, or related fields.

Demonstrated cultural competence and ability to engage diverse communities.

High School diploma required; college experience preferred. Relevant professional experience may substitute for degree requirements.

Valid driver’s license and personal mobile phone required.

Bilingual skills receive additional consideration.

Supervision

Supervision Given: None

Supervision Received: Reports to the Program Director

Why GAAMHA?
At GAAMHA, you won’t just be doing case management—you’ll be creating real impact in the lives of families who are working to heal and grow. You’ll be part of a team that values shared accountability, leads with empathy, and brings hope to every interaction. We don’t believe in the flashy solution—we believe in what works.

Work schedule varies as needed.

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GAAMHA is an organization dedicated to providing a wide range of services to individuals throughout Massachusetts and New Hampshire. Our local service area includes Northern Worcester County, the North Quabbin Region, and Eastern Franklin County.

Please review our open positions and apply to the positions that match your interest and qualifications.

If you have any questions please let us know by calling Human Resources at 978-632-0934, option 8 or emailing [email protected].

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Outreach and Engagement Coordinator

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